Some people could begin receiving mail later than normal – and others sooner – as part of Royal Mail delivery changes over the next few weeks.
Postmen and women are introducing new delivery methods and have adopted revised routes in the LU5 and LU6 postcode areas of Dunstable on a phased-in basis.
Royal Mail said it was ‘modernising’ the way it operates in Dunstable ‘to maintain our services and to keep our prices amongst the lowest in Europe’.
It blamed ‘fewer letters’ and ‘more larger items’ being posted and so are investing in new equipment to help carry the heavier bags to reduce the risk of injury to postmen and women.
Royal Mail said the changes meant the following for Dunstable: Royal Mail will continue to deliver in the morning and for a longer period during the day.
Many customers will continue to get their mail by lunchtime.
The time customers receive mail will depend on where they live on the new delivery route.
This may be later or possibly earlier than current delivery times.
When mail volumes vary, we may need to adjust delivery arrangements and times.
In a statement Royal Mail said: ‘These changes will require a period of adjustment for staff.
However, Royal Mail will be doing everything possible to maintain a high level of service and thanks customers for their understanding.’
Royal Mail’s Collections and Delivery Sector Manager, Glen Russell said: “The local delivery team and I are fully committed to providing a high quality of service that is as reliable and friendly as customers have come to expect from Royal Mail in Dunstable over many years.” Anyone with any queries after they have received a letter can call Customer Services Team on 0845 601 1399.
