Bedfordshire residents among those affected by O2 network problems

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A NUMBER of people across the UK gave O2 a good ear-bashing on social media yesterday following a drop in network service.

The phone company apologised via twitter after a hoard of people from across the UK, including Bedfordshire, complained of reception problems.

Customers reported not being able to send and receive calls and text messages, as well as problems with 3G internet signal.

@O2 I’ve got no signal … no service for hours! Am based in Bedfordshire what’s going on?
— Diane Carver (@dianec1970) May 25, 2015

@O2 no signal for over 4 hours in bedfordshire #poorservice#leavingo2
— Lisa Strevens❤ (@lisastrev) May 25, 2015

@O2 I have no signal here in Bedfordshire Sg15 6xt for hours now 🙁
— Mark Bowskill (@mark_bowskill) May 25, 2015

Now the phone company say that the problems have been rectified and that service should be back up and running as normal for all customers.

We’ve minimised the intermittent network issue reported earlier and some customers have seen their service return. We continue to monitor.
— O2 in the UK (@O2) May 26, 2015

An O2 spokesman said: “Some customers experienced some problems accessing our network” and that the service returned to normal at 23.35pm on Monday.

He added: “We apologise for any inconvenience caused to those customers affected and we will now begin a full investigation to identify the root cause.”

Were you affected by this drop in service? What did you experience? Was the disruption ‘intermittent’ as described? Let us know in the comments.